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Family Counselling

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Family Counselling

Is your family going through a difficult time? Are you struggling to communicate, be heard, feel respected, resolve conflict? Families are complex - a grouping of people with individual relationships, interdependent routines,  differing perspectives and opinions, and sometimes even opposing goals. This can make navigating family life difficult.

Some families are just beginning to feel the effects of unresolved conflict. Some families have reached a crisis point and want to create changes in challenging longstanding patterns and dynamics.  But for any family, in any state of hurt or struggle, Family Counselling can help improve communication, resolve conflict, and build skills to create strong family frameworks.

Refresh Counselling is committed to helping families come together with the common goal of working towards functional, supportive, and uplifting family relationships.

Can Family Counselling Create A Better Home Life For You?

The goal of Family Counselling is to create a space where members can come together to recognize, define, and resolve areas of concern within the family dynamic. When there are breakdowns in communication, crisis, unclear expectations, violence, or trauma the effects may be noticed at home, but also in other areas of family member’s lives. A family therapist can help find ways to manage the struggles a family is facing such as:

  • Divorce
  • Intergenerational Conflict
  • Substance Abuse
  • Family Member’s Illness
  • Chronic Illness
  • Grief & Loss
  • Family Violence
  • Financial Problems
  • Sibling Relationships
  • Extended Family Dynamics
  • Parenting and Co-parenting
  • Conflict 
  • Communication Challenges
  • Crisis and Trauma
  • Life-changing Events

There is often stigma and shame associated with families experiencing struggles or crises. It can be a deterrent to some families and cause them to avoid seeking help. The Refresh Counselling team wants you to know that experiencing conflict and challenges within your family unit is common and we want to provide a safe and judgement-free environment where you can gather together to address the obstacles preventing you from creating a strong, resilient, nurturing haven in your home.

Book Online with Ease

Meet Jane… our virtual booking and billing assistant. Jane makes it easy for you to book new and manage your existing appointments through an easy-to-use and intuitive app.

You will receive reminders and notifications of upcoming sessions. Jane lets you manage your payments and insurance claims online. And Jane facilitates virtual sessions with your therapist with the click of a link.

We are thrilled to have Jane on the team at Refresh Counselling!

The Benefits Of Family Counselling

The process of therapy for families will provide a neutral space where every member can have a voice. Your counsellor can facilitate communication, ensuring that everyone has the opportunity to express their feelings and hurts. When every member feels heard and understood, it creates an opening to explore strategies for improving communication, managing emotions, and establishing or growing healthier relationships. Some of the benefits of Family Counselling include:

  • Setting healthy boundaries
  • Defining expectations
  • Cultivating communication
  • Outlining members’ roles within the family
  • Enriching family dynamics and relationships
  • Developing strength and resiliency
  • Learning coping strategies
  • Recognizing unhelpful and triggering  interactions
  • Fostering empathy
  • Forming support strategies
  • Understanding how to ask for and give support
  • Conflict resolution
  • Setting family goals
  • Creating a unified family framework

Find The Best Fit With A Complimentary Consultation

Your journey towards mental health through therapy can begin with a complimentary 20-minute consultation at Refresh Counselling. This is an opportunity to meet with a psychologist to find out more about the process and share some of your goals and challenges to see if it’s a good fit. The most successful counseling outcomes begin with the confidence that your therapist can understand your obstacles and create a safe place for you to explore, gain understanding, and develop skills for coping and resilience.

Consultations can be done either In Person or Virutally!  Just find a time that's convenient to you.

Book online now!

How Does It Work?

It is highly recommended to start with a complimentary consultation when starting Family Counselling.  How the sessions will be structured will depend on factors including the presenting concerns, current family dynamics, age of children, etc.  At the end of the consultation, the psychologist you meet with will be able to direct you in booking subsequent sessions.  

Typically, at your initial session, the psychologist will try to meet with your family as a unit. This is the opportunity for everyone to share their emotions and opinions about the sources of conflict and the obstacles encountered. They may ask how each person sees the issues, how or why the conflict may have started, and the effects for each individual. Based on your family’s unique journey to find peace and wellness, your therapist will design a treatment plan to help you reach your goals for therapy. After the initial group session, your psychologist may recommend individual or smaller group sessions to help facilitate the process.

The overall goal of Family Counselling is to help your family develop healthy dynamics, strong communication, and strategies for conflict resolution and problem-solving. To help your family deal with conflict that is preventing a healthy and supportive home life, contact the Refresh Counselling team for guidance. Use our complimentary consultation to find the right therapist to guide your family to healing.

Book online now in Jane, our virtual system, or contact us!

What We Do

Refresh Counselling psychologists specialize in Individual Counselling, Couples Counselling, Child & Youth Counselling, and Family Counselling. Our safe and judgement-free therapy spaces are conveniently located off Crowchild Trail NW in The Village in the community of Brentwood.

If you are considering counselling to help you overcome the challenges in your life and to find healing and wellness, you can read more about our tailored approaches to therapy here:

Family Counselling FAQs

Refresh Cousnelling has 2 offices in Calgary.

North Office - 4039 Brentwood Rd NW (Brentwood Lifestyle centre).  Once you enter the building, head up the stairs and look for the signs that direct you to "Refresh Counselling".  Please have a seat in the waiting area and your Therapist will greet you at your appointment time or as soon as they wrap up with their client.

South Office - 340 Midpark Way SE (Fish Creek Executive Centre).  Park in any guest parking spot that's available or a stall labelled "Fish Creek Executive Centre".  Enter the front doors and take the elevator to the 3rd floor.  Walk into the Executive Centre and let Reception know the name of the Therapist you are meeting with from Refresh Counselling.  They will page your therapist who will come and meet you in the waiting area.

Absolutely!  In most cases you will have the option to do all your sessions either in person or online.  Please work directly with your therapist to hone in on which format they recommend best for you. 

**note - there may be some types of intervention and treatment that are more effective in person rather than online or vice versa**

Not at all. Everyone needs help sometimes. You may have had some skills or strengths that you’ve used to deal with challenges before, but for whatever reason, those aren’t working right now. Perhaps what you are dealing with right now feels overwhelming and you are unable to access your past strengths. Through your relationship with your counsellor and the process of therapy, you can explore the challenges you are facing and find your inner strength or develop new skills and strategies to find healing.


It is highly recommended to book a complimentary consultation first when starting Family Counselling.  This can provide the psychologist with important information to help structure subsequent sessions and understand who should attend.  Your psychologist will consider factors such as the presenting concerns, current family dynamics, age of children, etc.  You may start as an entire family unit or be separated into small groups to start. Sometimes, it may be recommended that some individual work be done either before or in parallel to the family work.  But don’t worry - your psychologist will know how to provide the necessary guidance towards healing and resolution.

Your Partner In Wellness

Your Partner In Wellness

Refresh Counselling is committed to providing the most elevated mental health services to our patients in at either of our locations in Calgary and across Alberta. We promise to meet you where you are, provide insight and a safe space, and help you get to where you want to be. Take advantage of our complimentary consultation to connect with a psychologist who can be your expert guide as you journey towards mental health and well-being. Book now in Jane, our virtual system.

Gain Clarity... Find Wellness

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